Putting Consumers First

Delivering Access to Justice through

Ethical and Professional Standards

Tag Archives: protection


The most recent figure issued by the Financial Conduct Authority (FCA), published 27 June 2013, shows that since January 2011 £10.1 billion has been paid back to customers who complained about the way they were sold Payment Protection Insurance (PPI). Read more…

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

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Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.