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Tag Archives: claims


FOS update shows PPI complaints are not reducing! The Financial Ombudsman Service [FOS] have released up to date Payment Protection Insurance [PPI] uphold statistics to the period ending June 2016. The figures show that more PPI cases were referred to Read more…


RBS GRG Report – The 7th Coming Earlier this week the Financial Conduct Authority (FCA) provided (yet) another indication of when the long awaited report into the conduct and practices of Royal Bank of Scotland’s Global Restructuring Group (GRG) was Read more…


The outcome of the Carol Brady HM Treasury review looking at how CMCs should be regulated and who should regulate them is still awaited. The Financial Conduct Authority [FCA] consultation in respect of a Payment Protection Insurance [PPI] claims time Read more…


The most recent figure issued by the Financial Conduct Authority (FCA), published 27 June 2013, shows that since January 2011 £10.1 billion has been paid back to customers who complained about the way they were sold Payment Protection Insurance (PPI). Read more…


Sir Mervyn King, the outgoing Governor of the central bank, gave a stark warning about interest rates recently. He warned that the high levels of mortgage debts of homeowners in their 30s and 40s meant that if the Bank of Read more…


Anyone who reads the financial trade press will be acutely aware of the strength of feeling against Claims Management Companies [CMCs] within the financial community. The volume of negative comments from financial intermediaries appears to have reached another crescendo following Read more…


There will be those who ask, “why is there a need for a professional financial claims association (PFCA) now? To answer this question one needs to think back to why financial claims management companies exist. Over the last few decades Read more…

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

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Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.