Putting Consumers First

Delivering Access to Justice through

Ethical and Professional Standards

Crystal Legal Services Ltd

Crystal Legal Services Limited

Crystal Legal Services Limited is based in Crewe, Cheshire and has been established since 2009 helping tens of thousands of clients during this time recover money following successful claims for mis-sold financial products.

The team at Crystal pride themselves on a professional and friendly approach to customer service which specialises in claims for mis-sold Payment Protection Insurance (PPI) and Packaged Bank Accounts. Staff award schemes are in place as a young energetic team of over 100 from the initial claim assessment to claims processing, guide their clients through the complex and often misunderstood claims management process.

The numerous testimonials received from their clients are evidence of the success and culture which is driven from the top by its management ensuring continuing positive customer outcomes.

Financial Claims Management Services:

  • Payment Protection Insurance
  • Packaged Bank Accounts

Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

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Visit the Code of Practice page