Core to the PFCA meeting its objectives, is the strength of its governance and making decisions which will define expectations. The governance of the PFCA is separated from the governance of the operation of its Code of Practice. This is the responsibility of the independent Chairman of the PFCA.
Experience and Independence
Nick Baxter is an Independent Retail Banking Consultant (focusing on credit risk, compliance and consumer products)”. As well as being a non executive director of a number of financial service businesses Nick is a partner in a financial service orientated business consultancy. Nick has an intimate understanding of financial service law and compliance and assists the PFCA Board with an independent view on regulatory matters.
Nick brings a wealth of knowledge and experience to the association and its members. His passion for championing the consumer is balanced with his understanding of the financial services industry and the requirements of PFCA members and others who operate in the financial claims management sector.
Crystal Legal Services Limited
What will the PFCA Board do?
- Provide entrepreneurial leadership
- Set the company’s values and standards
- Agree Objectives and Strategy
- Ensure the financial resources are available to achieve objectives
- Review the PFCA’s performance