Putting Consumers First

Delivering Access to Justice through

Ethical and Professional Standards

Organisations

There are numerous Organisation associated with the Financial Claims Management sector and the regulation of the sale of financial products. Claims for mis-sold financial products and the regulation of marketing, when Companies offer their services to manage a financial claim have caused a great deal of concern over recent years. There is an ever increasing need to enforce regulation and accountability for compliance; the Ministry of Justice (MOJ) are the regulator for Financial Claims Management firms which it authorises to carry out these activities and services.

Mis-sold PPI has highlighted the need for collaboration

Mis-sold Payment Protection Insurance (PPI) has highlighted the ever increasing need for these organisation to work together to improve how financial products are sold, how claims are managed on behalf of Consumers, how banks and the financial sector respond to ensuring that they have ‘access to justice’ without detriment.

See the below links for more information on organisations:

Ministry of Justice

Ministry of Justice

Financial Conduct Authority

Financial Conduct Authority

Advertising Standards Authority

Advertising Standards Authority

Financial Ombudsman Service

Financial Ombudsman Service

Prudential Regulation Authority

Prudential Regulation Authority

Information Commissioner’s Office

Information Commissioner’s Office

Financial Services Authority

Financial Services Authority

Financial Services Compensation Scheme

Financial Services Compensation Scheme

Office of Fair Trading

Office of Fair Trading

Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

Download the PDF
Visit the Code of Practice page