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The financial claims world has a lot to contemplate at the moment

The financial claims world has a lot to contemplate at the moment

The outcome of the Carol Brady HM Treasury review looking at how CMCs should be regulated and who should regulate them is still awaited. The Financial Conduct Authority consultation in respect of a ...
CMC pays £30,000 for each complaint as Legal Ombudsman increases fees

CMC pays £30,000 for each complaint as Legal Ombudsman increases fees

The 2016-2017 Legal Ombudsman Claims Management Company fees consultation has been released. Although, actually it is not much of a consultation! Frankly, it’s more of a final demand, which makes ...
Is the FCA right to consult on a PPI claims deadline?

Is the FCA right to consult on a PPI claims deadline?

After much speculation, the Financial Conduct Authority Payment Protection Insurance deadline consultation has been issued. It is axiomatic that the FCA needs to review it practices and guidance ...
Should Consumers consider Lewis and Lloyd’s PPI Deadline ‘rumours’ carefully?

Should Consumers consider Lewis and Lloyd’s PPI Deadline ‘rumours’ carefully?

During the summer break, it was reported that Martin Lewis, MoneySavingExpert.com and Richard Lloyd of Which? had joined forces to write a joint letter to the Financial Conduct Authority “ ...
PPI complaint handling – FOS referrals a wakeup call following LBG fine?

PPI complaint handling – FOS referrals a wakeup call following LBG fine?

The PFCA calls for greater scrutiny of cases referred to the Financial Service Ombudsman . The recent Financial Conduct Authority financial penalty (£117,430,600) levied against Lloyds Bank Group ...
PPI Claims Management, handling failings – FCA announcement

PPI Claims Management, handling failings – FCA announcement

Regulators have never shirked their responsibilities in respect of holding banks to account when they fail to treat customers who complain fairly. The Financial Conduct Authority predecessor (the ...

Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

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