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Financial claims other than PPI – Nothing new

Financial claims other than PPI – Nothing new

A recent article in The Daily Telegraph suggested that the financial claims “multi-billion cash cow” was refocusing from Payment Protection Insurance claims to other areas. Although The Daily ...
BBC – The PPI ‘time bar’ and unclaimed Billions

BBC – The PPI ‘time bar’ and unclaimed Billions

It is highly likely that any lay person reading almost any edition of a popular tabloid newspaper would conclude that we live in a compensation culture. Every day readers are bombarded with articles ...
Vulnerable PPI consumers hit by tax on savings changes

Vulnerable PPI consumers hit by tax on savings changes

Tax on compensation interest If a complaint about a mis-sold Payment Protection Insurance is upheld the compensation paid by the firm is intended to put the customer back in the position they would ...
PFCA 5 year analysis of FOS PPI data

PFCA 5 year analysis of FOS PPI data

FOS update shows PPI complaints are not reducing! The Financial Ombudsman Service have released up to date Payment Protection Insurance uphold statistics to the period ending June 2016. The ...
Advertising Standards Authority revised guidance for CMCs

Advertising Standards Authority revised guidance for CMCs

The PFCA was pleased to be invited to engage with the Advertising Standards Authority prior to the release of its recent updated guidance, which has been designed to help CMCs comply with the ...
Claims handlers in banks should be busy in 2017

Claims handlers in banks should be busy in 2017

RBS GRG Report – The 7th Coming Earlier this week the Financial Conduct Authority (FCA) provided (yet) another indication of when the long awaited report into the conduct and practices of Royal Bank ...

Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

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