Since it began in 2007 Gladstone Brookes has handled more than 613,000 successful claims to
recover more than £1 billion in PPI redress which was due to them. Respected by both consumers and other members of the financial claims industry, the firm is founded on strong core principles, enabling it to deal successfully with thousands of financial claims a month.
Service excellence is at the forefront of their objectives with a 91% success rate on claims where PPI was attached and an independent Feefo Review rating of 4.5 out of 5 stars earning them another Gold Trusted Service Award in 2018.
The highly motivated and energetic team – based in Warrington, Cheshire – achieves its high levels of customer satisfaction with no cold calling, no upfront fees and no SMS marketing. Constantly striving to improve its already impressive performance, the firm has an internal audit
department tasked with ensuring they continue to remain a leading and respected firm in the
financial claims field.