Putting Consumers First

Delivering Access to Justice through

Ethical and Professional Standards

Mis-sold Pension Transfers

FSA-Pension Switching Review

On 5 December 2008, the Financial Services Authority (FSA) published their results from the Pension Switching Review. They reviewed 500 files from 30 adviser firms and found 16% of files contained unsuitable advice. A significant level of unsuitable advice was provided by some firms; 25% of the firms reviewed had given unsuitable advice in more than a third of the cases reviewed.

What is a Pension transfer or Switch?

Obligations of the Adviser or Sales Person for mis-sold Pension Transfers

How was this service Mis-sold?


Additional Information

Downloadable PDF’s

The Pensions Review

Provided by the Financial Services Authority (FSA)

Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

Download the PDF
Visit the Code of Practice page