Putting Consumers First

Delivering Access to Justice through

Ethical and Professional Standards

Mis-sold Foreign Exchange Products

The recent focus within the UK has been upon interest rate hedging products (IRHPs) with the UK’s largest banks having remediation enforced by the FCA (s. 166 review), specifically covering SME customers.  There are many direct parallels with the sales of IRHPs for interest rate hedging and currency derivatives for currency hedging.

The interaction of the factors impacting currency exchange rates and Foreign Exchange Products (FX), is highly unpredictable and volatile, thus making it extremely difficult for a business to foresee what its potential exposure would be.

What is a Foreign Exchange (FX) Product?

Obligations of the Adviser or Sales Person for FX Products

The FX Market background

How was this service mis-sold?

Compensation

Membership Benefits & Services

The Benefits and Services of the Professional Financial Claims Association are intended to extend beyond its own membership. The Financial Claims Management sector needs a credible ‘voice’ at a time of change and increased scrutiny within the sector.

PFCA Code of Practice

The members of the Professional Financial Claims Association wish to set professional standards for member firms...

Download the PDF
Visit the Code of Practice page