Clydesdale / Yorkshire Bank have so far set aside £430 million (as at November 2014) in provisions for conduct risk relating to the mis-selling of Tailored Business Loans (TBLs) and standalone hedging products. This figure has been steadily growing over the past 12 months and could grow further as awareness of this mis-selling issue gains traction throughout the business community.

Many TBLs are not being included in the FCA IRHP Review Scheme. Clydesdale / Yorkshire Bank have set up a voluntary (non- s.166) review of the sale of Tailored Business Loans which mirrors many of the features of the FCA IRHP Review Scheme. However, this voluntary review only applies to selected TBLs which contain a Structured Collar, or “Category A” products.

Even if you don’t have a “Category A” product, then you may still have a valid claim. It just means that the mis-selling review will be conducted through the Clydesdale / Yorkshire’s complaints process rather than the voluntary review. It will also mean that there will be no Skilled Person, or Independent Reviewer overseeing the review process.

For a full list of TBLs together with their product name and category, please see the table in the Additional Information Section.

What is a Tailored Business Loan?

Obligations of the Sales Person or Adviser for Tailored Business Loans

How was this service mis-sold?


Table: Tailored Business Loan FCA Category, Product Category and Name

Additional Information


Information relating to Clydesdale and Yorkshire Banks Review of Interest Rate
Treasury Committee David Thorburn